Refund policy

✧ Returns

You may request a return within 30 days of delivery.

Because our products are personal care items, we do not restock or resell used products —
but your experience matters more than a technicality.

If you tried the product and it didn’t feel effective for you,
reach out to us — we handle these with personal attention.

Once we understand what happened,
we’ll offer the most supportive resolution for you —
whether that means a refund, a store credit, or guidance.

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✧ Exchanges

If something arrived damaged or wasn’t what you expected,
we will gladly replace it.
Just send a message with your order number — we’ll walk with you through it.

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✧ Refunds

Once your return request is approved,
your refund or credit will be issued to your original payment method
or as a store balance — whatever feels best for your situation.

Refunds typically take 3–7 business days to appear.

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✧ How to reach us

Send an email to [joeperryfriedman@gmail.com] (Refund Support Staff) with:

• Your name
• Order number
• What you experienced

We’ll take care of you gently and honestly.

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Our goal is simple:

You should feel supported — not dismissed or stuck with something that didn’t serve you.

Thank you for trusting us with your ritual.